PRIVACY POLICY

Gold River Solutions LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Personal Identifiers

• Full name
• Phone number
• Email address
• Mailing address

Financial & Tax Information

• Income and expense records
• Tax identification numbers (e.g., SSN, EIN)
• Business financial documents
• Supporting tax documentation

Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Preparing and filing tax returns
• Providing bookkeeping and financial services
• Communicating regarding appointments, deadlines, and services
• Sending document requests and status updates
• Processing payments and invoices
• Improving our website and service offerings
• Complying with legal and regulatory requirements

3. SMS Communications & Consent

By providing your mobile number, you consent to receive SMS messages from Gold River Solutions LLC for service-related communications, including appointment reminders, tax deadlines, document requests, and account notifications.

• Message frequency may vary.
• Message and data rates may apply.
• Consent s not a condition of purchase.

Opt-Out: You may opt out at any time by replying “STOP” to any message. Upon receipt, we will promptly remove your number from our messaging list.

Help: Reply “HELP” or contact us at [insert email] or [insert phone number].

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

• With the IRS or state tax authorities as required for filing
• With trusted service providers who assist in business operations (e.g., secure      document portals, payment processors)
• When required by law, regulation, subpoena, or legal process
• To protect our rights, prevent fraud, or ensure security

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information, including:

• Secure document storage systems
• Encrypted data transmission where applicable
• Restricted access to sensitive information
• Secure disposal of records when no longer required

While we take reasonable measures, no system can guarantee absolute security.

6. Data Retention

We retain personal and tax information only as long as necessary to:

• Fulfill service obligations
• Comply with federal and state record retention requirements
• Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

• Requesting access to your data
• Requesting correction of inaccurate information
• Requesting deletion where legally permissible
• Opting out of certain communications

To exercise these rights, contact us at [insert contact email].

8. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Gold River Solutions LLC
3570 Barron Way, Ste B Reno, NV 89511
775-636-7680
info@goldriversolutions.com